Welcome to LumaraIf you need help with your subscription, your readings, or have questions about how the app works, we’re here to support you.Contact UsIf you require assistance, please email:[email protected]About LumaraLumara provides gentle, personalised AI-supported guidance designed to help users reflect, find clarity, and reconnect with their inner world.All readings and insights are delivered privately and securely within the app.TroubleshootingIf you experience issues with:- Restoring your subscription
- Processing a reading
- Unexpected errors
Please restart the app and try again.
You may also contact support if the issue continues.RefundsRefunds for App Store purchases are handled directly by Apple.You can request a refund here:https://support.apple.com/en-gb/HT204084